CurbCue Support

How do I join my school?

Create an account, then enter the invite code your school gave you. That connects you to your school’s pickup line.

Pickup alerts aren't working.

Make sure location permission is set to “Always” (iPhone) / “Allow all the time” (Android). CurbCue only watches the area around your school to detect arrival — it is not all-day tracking — but it needs that permission to work.

How do I reset my password?

On the sign-in screen, tap “Forgot password?” and we’ll email you a reset link.

How do I change my car?

Each account has one car. Open Cars, remove the current car, and add the new one.

How do I delete my account or data?

Remove your children and car in the app, or email us at the address above to request full deletion.